Should I respond to messages with video?

If you can respond with video, absolutely do it—it’s a great way to connect. The hierarchy is: just make sure you respond, period. If video works for you, fantastic. Phone calls and video chats are excellent. The best way to sell art has always been face-to-face, in person. Since you can’t be in a million places at once digitally, use the next best tools: video messages, phone calls, Zoom meetings. Even text and email work when that’s what’s appropriate. The key is to actually respond and have real conversations that let people get to know you.

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Asked by a photographer asking about communication methods · Answered by Patrick · Art Business Webinar · 2026-08-03