How do I handle customer inquiries and art consultations?

Most communication can happen effectively via email, Instagram DM, or Facebook Messenger - you don’t always need phone calls. Ask customers to send photos of the room where they want to place the artwork, then superimpose your art into their space digitally so they can visualize it. Be prepared to go back and forth multiple times, trying different pieces until they find the right fit. This consultative approach builds trust and increases sales. Respond personally to inquiries rather than using templates. The time invested in these conversations pays off in both immediate sales and long-term relationships.

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Asked by an artist handling purchase inquiries · Answered by Betty Franks · art-marketing-podcast · 2024-07-12