Can I offer individual customers custom discount codes if they ask for a higher percentage off?

Yes, you can create custom coupon codes tailored to individual customers. Set the discount percentage you want, name the code something personal (e.g., their name plus the discount), and send it to them via email. Only that person will have the code, so it feels exclusive. You can also set parameters so the code only applies to certain products, media types, or sizes.

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Asked by an artist receiving requests for higher discounts · Answered by Indra · Office Hours · 2026-03-24