What role is AI playing in making chat interfaces more mainstream in the United States?

AI, particularly tools like ChatGPT and similar language models, is acting as the forcing function that’s finally driving Americans to embrace chat as an interface. People across all age groups—from teens to those in their nineties—are now using chat to accomplish various tasks and are realizing how efficient and handy the interface can be. This widespread adoption and comfort with chat interfaces through AI tools is fundamentally changing how Americans interact with technology and is paving the way for chat-based marketing and communication to become much more prevalent over the next decade.

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Asked by someone interested in marketing technology trends · Answered by Patrick Shanahan · art-marketing-podcast · 2025-11-14