Why do I have more email contacts on my website than are syncing to my email marketing platform?

When you connect your website to an email service, it can take a few days for contacts to synchronize initially. If the discrepancy has been going on for a long time and you haven’t recently added new contacts, there may be an integration issue. You should have tech support check whether the integration is set up properly and if it needs to be refreshed. Normally, contacts should update automatically once properly connected.

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Asked by an artist using email marketing software · Answered by Indra · art-marketing-101 · 2026-08-10