I manually added contacts to my email list, but they defaulted to 'not opted in.' Does this mean they haven't been receiving my emails?

Yes, if contacts are not opted in, they won’t receive any emails from you, including automated marketing emails. You must opt them in for them to receive anything. When you add contacts manually one-by-one, the default is not opted in, and you have to go back and opt each one in. A better method is to import contacts using a CSV file where you can set the opt-in status for all contacts at once by including an opt-in date in the spreadsheet.

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Asked by an artist who manually added contacts · Answered by Juan · Office Hours · 2026-05-21